Customer Support

FloraPulse is here to ensure you have a good experience using our products! No matter what, we will work with you to make things right.

Before contacting us, we recommend first checking out our Resources page to familiarize yourself with the product, read the manuals and look through our troubleshooting guides.

To get the fastest, most comprehensive response, fill out the forms below with a detailed description of your problem. Please include as much information as possible to help us quickly troubleshoot your issue.

Full Name

Phone

Crop type and description (trunk size, diseases, irrigation)

FloraPulse product

Analog probe

SDI12 probe

Datalogger subscription

Probe size

Normal

Small

Date sensors installed

Third party datalogger model (if applicable)

Datalogger script used to read sensors (if applicable)

Screenshot of sensor data for a few days/weeks

Raw sensor data

Photo of sensor installation (if anything looks odd)

Describe your issue